Revenue Whistle for HVAC companies
The first hot day of the year, every phone in town rings. Yours gets answered.
On peak days you cannot take every no-cool call yourself. Revenue Whistle answers them all, sorts the elderly caller with no AC from the tune-up request, and fills your board in the right order.
- Keep your number
- Answers 24/7
- You get every summary
Call to Northside Heating & Air
Answered by Jordan, the AI receptionist
- 0:00
Jordan
Northside Heating and Air, this is Jordan. How can I help?
- 0:03
Caller
Our AC is running but it’s blowing warm air. It’s 88 in the house.
- 0:10
Jordan
Sorry, that’s miserable. Is anyone at home who is elderly, very young or unwell in the heat?
- 0:17
Caller
My mother lives with us, she’s 81.
- 0:22
Jordan
Then I’ll put you first. Switch the thermostat off for now so the unit can rest. A technician can be there at 1:30 today.
- 0:33
Caller
Yes, 1:30. 72 Holloway Court.
- 0:39
Jordan
Booked for 1:30 at 72 Holloway Court. I’ve marked it priority so the team knows.
What it asks every hvac caller
The questions you would ask, in the order you would ask them, so the booking arrives with what you need to show up ready. You can change any of them.
- 1
What the system is doing: no cool, no heat, a noise, a smell or a leak.
- 2
Who is at home, so heat-sensitive callers go to the front of the queue.
- 3
The equipment type and roughly how old it is.
- 4
Whether they have a maintenance plan with you.
The calls that cannot wait until you are free
When a call sounds urgent, it gives the caller the safe first step you wrote, books the earliest slot and texts your phone, even if you only take email summaries for everything else.
No cooling in a heat wave
Especially with an elderly person, a baby or someone unwell at home. First open slot and an urgent text to you.
No heat below freezing
It asks about pipes and space heaters and books the earliest visit.
A burning or gas smell
It tells them to leave the house and call the gas company, then flags the call to you right away.
After every call, you get the short version
Who called, what they need, where, and when it is booked, with anything you should know before you arrive. The full recording and transcript are one tap away in the app.
- By email, or by text for urgent calls
- The caller lands in your contacts with the job attached
- Text it "call Dana back" and it rings the customer for you
AI receptionist · 2:05 call
Priority: AC blowing warm air
- Caller
- Marcus Alvarez, (512) 555-0177
- Needs
- Central AC running, blowing warm. 88°F inside, 81-year-old at home.
- Address
- 72 Holloway Court
- Booked for
- Today, 1:30 PM
- Note for you
- Thermostat switched off. Unit is about 9 years old.
A Tuesday for an HVAC company
Three calls you would have missed, and what happened to each.
7:42 AM
You were on a roof
“Hi, the AC is blowing warm air.”
Answered, booked 1:30 as priority
AC repair
$420
11:06 AM
Three calls at once
“Hi, furnace will not ignite.”
Answered, booked Thursday
Furnace repair
$385
8:14 PM
After hours
“Hi, wants the annual tune-up.”
Booked for Monday
Seasonal tune-up
$180
Worked example with a sample business. Prices are the ones you set in your price book.
Questions HVAC companies ask us
Can it handle a peak-season rush?
Yes. It answers every call at once, so nobody hears a busy tone on the hottest day of the year, and it marks heat-sensitive callers as priority so you see them first.
Does it sell maintenance plans?
It can mention your plan when a caller asks about tune-ups, using the exact wording and price you give it. It never invents an offer.
Will it book a tune-up into an emergency slot?
No. It knows the difference between a repair and routine maintenance and books each into the time you allow for it.
Also answering the phone for
Hear it answer as your business before a customer does.
Set it up with your services, prices and hours, call it yourself, and switch it on when it sounds right.